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How To Order

HOW TO ORDER PRESCRIPTION MEDICINES

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Things to consider:
  • Please note that orders for prescription items will only be dispatched once the original physical pen-signed prescription is received into our pharmacy - we use the uploaded or emailed copy as a reference initially to ensure there are no issues with your prescription 
  • To speed up the ordering process, we can dispatch orders for prescription items immediately if your vet is able to email a prescription direct to us. However, the original hard copy prescription MUST be received within 7 days 
  • Ensure you do not exceed the total prescribed amount on the prescription that has been has prescribed.
  • Check the following details on your prescription to ensure you are ordering accordingly:
    • Drug name
    • Strength of Medicine
    • Dosage form (eg. Tablets, Capsules, Sustained Release (SR), etc.)
    • Quantity prescribed (including repeats)

If you are having trouble finding the medication you are after or need assistance with ordering, please feel free to contact our team so that we can assist you